CRM Services

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CRM System Monitoring

Operation Date & Time : 7 Days  24 Hours
Support language : Thai/English
Service scope : Server tasks monitoring and applications monitoring for Customer Relationship Management System (CRM).

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Application Help Desk Service

Operation Date & Time : 7 Days  (Working time 8:00 AM – 5:00 PM)
Support language : Thai/English
Service scope : Answer inquiry and troubleshooting for Toyota’s Dealer users. 

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CRM Rollout Activities in Toyota Dealers

  • Rollout CRM Application to all Toyota dealers in Thailand.
  • Roll out Intelligent Call Management System (i-CMS) for dealers in Thailand.
  • Implement Sales & Service tablet  tools for dealer operations.
  • Implement TOYOTA Delivery Information System (TDIS) in a model dealer. 

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Toyota Dealer’s Tools for Sales Man

  • Smart Salesman Application tools for all Dealer in Thailand
  • Global Mobile System (GMS) : implementation in Thailand