CRM System Monitoring
Operation Date & Time : 7 Days 24 Hours
Support language : Thai/English
Service scope : Server tasks monitoring and applications monitoring for Customer Relationship Management System (CRM).
Application Help Desk Service
Operation Date & Time : 7 Days (Working time 8:00 AM – 5:00 PM)
Support language : Thai/English
Service scope : Answer inquiry and troubleshooting for Toyota’s Dealer users.
CRM Rollout Activities in Toyota Dealers
- Rollout CRM Application to all Toyota dealers in Thailand.
- Roll out Intelligent Call Management System (i-CMS) for dealers in Thailand.
- Implement Sales & Service tablet tools for dealer operations.
- Implement TOYOTA Delivery Information System (TDIS) in a model dealer.
Toyota Dealer’s Tools for Sales Man
- Smart Salesman Application tools for all Dealer in Thailand
- Global Mobile System (GMS) : implementation in Thailand