About

TOYOTA Connected Asia Pacific (TCAP) is a digital technology company under TOYOTA Connected Corporation supporting Toyota Group in Asia Pacific region in providing customers with exceptional services through advanced technologies and digital platforms.

Established in 2004, TCAP was founded with the purpose of strengthening the connection between Toyota and its customers through internet and technology. Over the years, TCAP have expanded our expertise across various services to bring smiles and happiness to our customers, dealers, and the communities by creating innovative and meaningful customer experiences.

Company Information

Corporate Name:

TOYOTA Connected Asia Pacific Ltd. (Abbrev:TCAP)
(Former Name: Digital Media Asia Pacific Ltd.)

Establishment:

March, 2004

Capital:

24,400,000 THB

President:

Mr. Koichi Sawamura

Shareholder:

TOYOTA Connected Corporation (49%)
Toyota Tsusho Thai Holdings Co., Ltd. (48%)
Fujitsu (Thailand) Co., Ltd. (3%)

Our services are organized into four core categories:

1. CRM Services

We help our customers build tailored CRM systems and operational teams to deliver sustainable, innovative customer experiences that create happiness for all.

2. Digital Marketing Services

We are an innovative Digital Marketing team powered by AI., delivering end-to-end solutions that connect strategy, technology, and customer experience. From LINE to Salesforce Marketing Cloud, we create personalized, timely communication that boosts leads, conversions, and long-term growth.

3. Telematics Services

Beyond vehicle tracking, our connected car solutions elevate the driving experience by adding greater convenience and seamlessly integrating with today’s digital lifestyles.

4. Mobility Services

Delivering an integrated mobility experience through enhanced service quality, real-time incident awareness, and data-driven insights that enable smarter mobility decisions and greater operational efficiency.

CRM Services

Digital Marketing Services

Telematics Services

Mobility Services

Vision

To create an ever-better society where people can be connected, live happier, and fulfilling lives.

Mission

To leverage our global company network, AI, connected technologies, and smart mobility to deliver seamless, sustainable, and innovative customer experiences that enrich lives and create happiness for all.

Try First

Embrace challenges with proactive mindset, before saying “No.”

Customer Trust

Building trust through transparency, compliance and ethics.

Accountability

Own our promises actions, results, and uphold the highest standards.

Prosperity

Fostering sustainable success through innovation and excellent service.

2025

Amalgamation between TCAP and TTMI-TH.

Announced the amalgamation with Toyota Tsusho Mobility Informatics Thailand (TTMI-TH), strengthening TCAP’s regional connected-services operations under TOYOTA Connected Corporation.

2024

TCAP 20th anniversary & Global Expansion.

Celebrated TCAP’s 20th anniversary and Initiated G-DCM (Global DCM) development for Toyota and Lexus across ASEAN.

Launched the My TOYOTA mobility platform for the African market.

2023

AI/ML Data Analytics & TOYOTA Platform.

Advanced the TOYOTA Platform with AI/ML-driven analytics, enhancing owner services and enabling enterprise data-driven projects for customers.

2022

L-DCM Telematics Expansion.

L-DCM for the Philippines.

2021

L-DCM Telematics Expansion.

L-DCM for Indonesia.

2020

L-DCM Telematics Innovation and Expansion in Southeast Asia.

Launched the L-DCM (Local Data Communication Module) telematics innovation and are expanding our services across Southeast Asia.

2019

Implementation of GMS Application.

Introduced the GMS application to support TOYOTA dealers with enhanced sales support tools.

2018

Company Rebranding.

Adopted the new company name TOYOTA Connected Asia Pacific (TCAP) to reflect expanded connected-services capabilities.

2017

Onboard Telematics (WiFi-Box) & Further Services.

Developed advanced in-car telematics services featuring operator assistance, SOS response, stolen-vehicle tracking, PAYD, and expanded loyalty services for Lexus owners.

2015